We promise to be friendly, honest and to the point with no unnecessary business-talk in sight. You’re not just our customers, you’re our friends (not besties, but ya know, mates) and we don’t want to bore you with long, confusing words.
From sign up to a jackpot win, we’re here for you and you alone. Because of that, everything you’ll ever hear from us will be about you. We promise that we’ll get to the point and only tell you what you need to know. And if you ever want to know more, you can always ask.
We’re always there for you, so it’s our promise to acknowledge that. If we’ve decided to do something, good or bad, you’ll know about it. If it’s a decision that’s out of our control, we’ll tell you and then help you get to the bottom of it, no questions asked.