You can stop yourself accessing gambling sites completely by installing anti-gambling software on your computer. For more information visit: GamBlock or Betfilter.
If you’d like any more information or want to discuss our safer gambling tools please contact our support team at [email protected].
We may also contact you every now and again – just to check everything’s OK and you’re happy with how things are going.
Block Gambling Transactions on your bank card
Speak to your bank or card issuer about blocking gambling transaction on your card.
Banks and card providers such as Monzo, Barclays, Lloyds, Royal Bank of Scotland and Santander all offer a service which blocks you from using your card for gambling transactions.
Over 18s only
It’s illegal for someone under 18 years old to gamble. MrQ reserves the right to ask for proof of age from any customer and to carry out checks to verify the information provided.
Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided.
The legal gambling age varies across the world, so please check the legal age for gambling where you live.
To prevent illegal/underage gambling, we’ll take all reasonable steps to check that a customer playing on our sites is over 18 and are who they say they are.
We ask for your help in stopping young and vulnerable people from playing on our site by keeping your account details and password safe and confidential at all times.
To see what else you can do to help, see below.
Protect young and underage people
There are lots of third-party apps that parents and guardians can use to oversee or restrict the use of their computer’s access to the internet.
Protects children from inappropriate web content: Net Nanny
Allows parents to add their own sites to a block list: CYBERsitter (also known as black.27labs)
MrQ fully supports the work of GamCare and other similar organisations. We believe that gambling should be a fun and positive experience for all our customers – those that are over 18.