3. Be honest with yourself
Do you know how much money you’ve spent today? This week? This month? You should. You can check all of your deposits and withdrawals and your total losses as well as your game play in your account.
Go to your account and find out and if it’s more than you expected, consider setting a deposit limit and/or reality checks.
To keep on top of your gambling, it’s good to stop every now and again to ask yourself some of the questions below.
- Do you sometimes gamble for longer than you intend to?
- Have you ever used money that was saved for something else, or to try and win back what you lost?
- Do you sometimes lose track of time when you’re playing?
- Do other people say that you spend too much time playing?
- Do you devote time to playing when you should be doing something else?
- Have you ever lost more money than you intended to?
- Do you bet or play to give yourself a break, or get away from everything else?
- When you finish betting or playing how do you feel – is it a bad feeling?
- Has gambling ever left you short of money?
- Do you feel irritated if you haven’t played in a while?
Answering yes to any of them doesn’t mean you have a problem – but you should consider Steps 1 and 2 or perhaps even Step 4 to keep things under control.
If you’ve already set a limit on your account and are still a little worried, it might be worth speaking to someone at one of the support groups below – just to put your mind at rest.
4. Take some time out or exclude
If you feel like you need a break from gambling you can apply a Time-Out or Self-Exclusion on your account. During this time you won’t be able to log-in or access your account.
You can apply a Time-Out to your account for between one and six weeks. At the end of the suspension period, your account will be reactivated and you can log-in and play again.
You can apply a Time-Out to your account yourself, or if you prefer, contact us at [email protected].
You may apply a Self-Exclusion to your account from 6 months onwards. If you choose to self-exclude, we’ll close your account and refund any balance above £1.00 back to the active payment method registered on your account. Where the remaining balance in your account is £0.99 or less we’ll donate it to a responsible gambling charity.
We’ll also remove you from our marketing lists, so you won’t receive any communication from us. We’d also recommend that you contact any other gambling sites you play with and ask for an exclusion from those too.
If you decide that you’d like to come back and play again at the end of your exclusion period, you need to contact us in writing with your request. Once we’ve received your request, we’ll arrange a phone call to discuss.
Any request to return to gambling will be subject to a 24-hour cooling period and full review of your account.
MrQ is registered with GAMSTOP – the UK National online Self-Exclusion Scheme which lets players exclude from all participating operators gambling sites through one self-exclusion request for a period of six months, one year or five years.
This means that once you’re registered with GAMSTOP and your exclusion has been confirmed, you won’t be able to sign up or log in to any participating operator’s gambling site for the period of your exclusion.
For more information visit: www.gamstop.co.uk - or call their free helpline on 0800 138 6518 (opening hours 08:00 am - midnight) for more information.