A MrQ guarantee

Our payouts are as fast as they get. And we’re so confident, we’re daring you to test it. So go ahead. Withdraw and watch. If it’s not fired to your bank within seconds, we’ll send £10 to your MrQ account for your trouble.

How it works

1. Hit withdraw.
We fire your money straight out. No holding, no faffing.
2. It’s instantly on its way.
The second we process it, it’s fired to your bank to do the rest. Most payments land in seconds, but a few banks take longer.
3. If we’re the reason it’s slow, you get £10.
We’ll credit your account within 24 hours (T&Cs apply).

Terms and Conditions

• We guarantee that we will process withdrawals within 60 seconds of request. If we fail, we will credit you £10 in cash, limited to one credit per player per calendar day.
• The withdrawal guarantee will not apply if:
• Withdrawals are on hold for verification checks or you are in breach of our T&Cs (e.g. third-party payment method or duplicate account);
• Deposits made using a mobile carrier billing payment method;
• Processing cannot be completed due to issues outside our control (e.g. if your payment method is expired/blocked by your bank, card provider or payment service provider);
• A technical issue, scheduled maintenance, system outage or service disruption by a third party that prevents us from processing withdrawals. In such cases, the guarantee is paused until service resumes, with updates posted on our website.
• If you’re eligible, £10 cash will be credited to your account within 1 business day. This is withdrawable cash. The guarantee is limited to our processing; transfer times depend on your bank.
• We reserve the right to amend or withdraw this promotion in cases of fraud, abuse, error, or other exceptional circumstances. If you have already qualified for a reward, we will honour it.

General T&Cs

Terms applicable from date: 27/10/2025